T&Cs
Terms and Conditions
GIFT VOUCHERS
Our Gift Cards are available for all treatments and products and are non-refundable. Gift vouchers must be presented at the time of use. Vouchers are valid for 12 months from the date of purchase. Gift Cards cannot be exchanged for cash. Korea Beauty Clinic accepts no responsibility for lost, stolen, or damaged gift vouchers.
APPOINTMENTS
Please arrive 10 minutes prior to your treatment appointment.
Late arrival may result in a reduced treatment time; however, the full treatment fee will still apply.
BOOKING AND CANCELLATION POLICY
Deposits and Prepaid Treatments
Following a free consultation, once a deposit or full treatment payment has been made and the time and resources of our doctors, nurses, beauty therapists, and staff have been allocated, deposits are non-refundable.
Where full payment has been made for treatments or services, refunds will not be provided for change of mind. However, at the discretion of Korea Beauty Clinic, prepaid amounts may be converted into clinic credit or exchanged for alternative treatments or services.
This policy reflects the allocation of appointment time, staffing, administrative processing, and preparation costs associated with securing bookings.
Nothing in this policy limits or excludes any rights available to consumers under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other applicable New Zealand law.
Website and Online Bookings
The same booking, cancellation, and refund policies apply to all purchases, bookings, packages, deposits, prepaid treatments, and services made through our website or online booking systems.
By completing an online purchase or booking, customers acknowledge and agree to these Terms and Conditions and the Booking and Cancellation Policy.
Refunds are not provided for change of mind for online purchases or bookings. However, eligible amounts may be converted into clinic credit or exchanged for other services at the discretion of Korea Beauty Clinic.
Appointment Changes and Cancellations
For standard appointments, cancellation or rescheduling requests should be made at least 24 hours prior to the appointment time. For spa packages or extended appointments, at least 72 hours’ notice is required.
Cancellations or changes made within 24 hours of the scheduled appointment time will not incur any additional charges.
Cancellations or changes made after the 24-hour notice period may incur a cancellation fee of up to 50% of the booked treatment value.
For spa packages or long-duration appointments, cancellations or changes made after the 72-hour notice period may incur a charge of up to 100% of the booked treatment value.
Failure to attend an appointment without prior notice (No-show) will result in 100% of the booked treatment fee being charged.
If treatment time is reduced due to late arrival, the full treatment fee will still apply.
COURSES AND PACKAGES
All courses and packages must be paid in full at the time of booking unless otherwise agreed.
Courses and packages should be completed within 12 months from the date of purchase and are non-refundable unless otherwise required under New Zealand consumer law.
Missed appointments, no-shows, same-day cancellations, or repeated late changes may result in treatment sessions being deducted from the course or package balance.
PRICES
All pricing is subject to consultation.
Prices are subject to change without notice.
TERMS OF WEBSITE USE
This page (together with the documents referred to on it) sets out the Terms and Conditions on which you may use the koreabeautyclinic.co.nz website (“Korea Beauty Clinic” or the “Site”), whether as a guest or registered user. Please read these Terms and Conditions carefully before using the Site.
By accessing or using the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions without limitation or qualification.
Korea Beauty Clinic reserves the right to amend these Terms and Conditions at any time. Any updates will be posted on this website. Continued use of the Site following any changes constitutes acceptance of the updated Terms and Conditions.
DISCLAIMERS
Korea Beauty Clinic takes every reasonable care to ensure that treatment descriptions, images, clinical information, and other content on this website are accurate at the time of publication. However, we do not guarantee the completeness or accuracy of all information and accept no responsibility for any errors or omissions.
We aim to keep all website content up to date; however, treatment details, pricing, locations, and results may change from time to time and may differ from the information currently displayed on the website.
Korea Beauty Clinic will use reasonable efforts to maintain website availability and functionality but makes no guarantees regarding uninterrupted access or operation of the website. We are not liable for any loss, damages, costs, or inconvenience arising from website unavailability or technical issues.
COPYRIGHT
All content on this website, including but not limited to text, logos, graphics, images, videos, audio clips, animations, software, and design elements, is the property of Korea Beauty Clinic and its affiliates and is protected by copyright and intellectual property laws.
COMPLAINTS AND DISPUTES
If you have any complaints or concerns, please contact our Customer Service Team.
Operating Hours: Monday to Friday, 9:00 AM – 6:00 PM
Email: thekoreabeautyclinic@gmail.com
All matters relating to the use of this website and services provided by Korea Beauty Clinic shall be governed by the laws of New Zealand.
Your use of this website constitutes acceptance of New Zealand law as the governing law for any disputes or claims.
CONSUMER RIGHTS
Nothing in these Terms and Conditions is intended to limit or exclude any rights or remedies available to consumers under New Zealand law.
Customers may have rights under the Consumer Guarantees Act 1993, Fair Trading Act 1986, and other applicable legislation.